No, we would never test our products on our furry friends. Nor would we use ingredients that have been tested in that way. We prefer to let our products be tested on our human friends and family.
Is your business fully insured?
We are 100% insured for all our products. We are cosmetically safety assessed so you can rest assured our customers safety is paramount for us.
Where do you source your ingredients from?
Naked Niceties only uses ingredients from reputable sources. All 100% organic, eco friendly and sustainable retailers. Why use additives when nature provides everything we need.
Can I buy refills for my scrub bowl or jar?
Of course, this is one way you can save money and the planet. And they're sold at a reduced price too.
How much does shipping cost?
Within the UK our flat rate is £3.95.
Orders over £50 will receive free shipping.
Outside the UK shipping will depend on destination so please contact us before purchasing.
We ship with Royal Mail.
How long until I receive my scrub?
All scrubs are made fresh to order so including shipping we advise approximately a week. However, if you require a quicker turnaround please let us know and we will try to accommodate.
Can I buy gift vouchers?
Of course. Just send us a message and we can provide any amount in multiples of £10. We can post these out or provide an e-voucher, whichever you prefer.
Are your scrubs suitable for those with nut allergies?
Unfortunately not. With so many of our oils and butters derived from seeds and nuts, it is best if nut allergy sufferers steer clear. Our packaging will be labeled as 'contains nut products'.
What is the shelf life of your scrubs?
Our oils and salts are natural preservatives and hence will stay in usable condition for some time. We do however, advise you to use your scrub within 3 months of purchase.
How often should I use my scrub?
It depends on the customer but we would advise once or twice a week. But see how your skin feels, it's very much what suits you personally.
I feel oily after my scrub. Is that normal?
Yes, just sit in a robe or towel and get comfy for a while. The oil will soak in and hydrate your skin like never before. Pop a pair of cotton socks on and your feet will thank you for it.
Can I use my body scrub on my face?
This totally depends on the sensitivity of your face and how hard you like to scrub. All the ingredients are totally natural and organic so there are no nasty additives that may cause flair ups, but you may feel that the sea salt or the natural adds such as zest or hemp seeds are a little harsh for the face. If you want to try then please take care and scrub gently and do a small test patch first.
Can I order in bulk to sell through my own business?
Yes, please contact us directly with any business enquiries or opportunities
Is your delivery packaging eco friendly?
Most definitely! No nasty plastics here. Everything is compostable and biodegradable.
We use eco padded envelopes, recycled paper padded wrap and even biodegradable bags for our refills.
I have a question not listed.
Just drop us a message on our 'Contact Us' page or click on the email address and we will get back to you as soon as possible.